Luis Cantu and his team deliver friendly, expert service backed by fair pricing and quick turnarounds on tree and landscape projects. Most reviewers praise their consultative approach, healthy stock, and professional crews. One significant complaint involved warranty refusal after trees died, with the owner blaming inadequate watering despite installed irrigation; another customer wanted online pricing transparency. The family-run feel and willingness to explore options earn consistent loyalty.
Customers consistently report reliable delivery and knowledgeable staff who handle orders with care. Long-time buyers praise material quality and punctual service, while delivery drivers like Randy and Bobby earn repeated mention for going beyond drop-off expectations. One neighbor cited persistent equipment noise as a nuisance.
North by Northwest earns strong marks from commercial clients and HOA managers for reliability and professionalism, but residential homeowners report consistent quality failures: grass scalped to bare dirt, debris left scattered, and unresponsive emergency repair handling. Weekly notification messages and on-time service appeal to some; others describe yard damage, ignored instructions, and a "not my job" attitude toward cleanup.
Gold Star's sod installations, landscape redesigns, and hardscaping work consistently arrive on time and on budget, with crews that clean up fully and execute owner visions precisely. Yefri leads a team (Luis, Alex, and others) known for problem-solving, material quality, and willingness to address issues without defensiveness. The business handles complex jobs in one to two weeks: xeriscaping with custom planters, French drains, patio builds, native plantings, irrigation repairs. One early complaint cited slow responses; most recent work spans Georgetown to Lockhart with equal praise for efficiency and aftercare, including sprinkler follow-up visits at no mention of extra cost.
Last updated 2026-08-11