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Southern Turf Co.®

Updated 2026-08-11 · 5,937 reviewed · 461 listed · Scored from 749 Google reviews · How we rank ›

5.0(749) 90 composite score See reviews on Google ✓ Google-verified
Landscape Design & Installation
Southern Turf Co.®
Service
Landscape Design & Installation
Reviews
749

What recent reviews say

Southern Turf earns consistent praise for turf installation work, with sales reps named repeatedly for patience, knowledge, and genuine design input. Installation crews show up organized, work clean, and take evident pride in transitions, drainage, and turf selection for specific needs like golf greens and pet-friendly yards.

One significant complaint surfaces around post-installation support: material pickups went unresolved for weeks despite multiple contacts, and warranty requests hit voicemail. The same reviewer noted a gap between sales promises and installer execution on their project. Management responded by visiting in person and arranging immediate pickup, upgrading their rating to 4 stars. These are exceptions in a 749-review dataset split 99% five-star, but worth knowing if your project involves coordination across their sales and field teams.

Praised for
  • knowledgeable and attentive sales reps
  • professional installation crews
  • clean workspace and detailed finish work
  • responsive communication and follow-up
  • specialist expertise for custom projects
Watch-outs
  • slow response to post-installation issues
  • material pickup delays
  • billing confusion on joint projects
  • incomplete briefing between sales and installation teams
skilled-crewresponsiveattention-to-detailfriendly-staffpunctualreliableon-budgetleft-messpoor-communication
Best for: homeowners wanting custom turf layouts designed by specialists; families prioritizing pet-friendly surfaces and clean installation.
Think twice if: post-installation issues can be slow to resolve; ensure material pickup terms and warranty process are clear before signing.

Strengths

  • specialist approach to custom features (golf greens, athletic courts)
  • named sales reps known for design input and patient consultation
  • crews work clean and finish with attention to drainage and transitions
  • willingness to source materials and solve problems on-site

Worth knowing

  • Shane Harvey repeatedly praised for consultations and project management
  • Chad Walters and Mark noted for attendance at estimate and final walkthrough
  • Erin Keller and Amber credited for multi-project repeat business
  • One reviewer hired them after Costco warranty; post-installation material pickup took 3+ weeks and warranty contact required voicemail
  • Mark sourced a drain cover mid-project to solve pool company's gap; revisited a week later to clean edges
  • Crews often deploy 6-8 installers with project manager and leads; one job completed on time despite one-week material delay with weekly updates
  • Installation of soccer field at Meanwhile Brewing Co. cited as daily-use reference

What reviews say by service

Landscape Design & Installation
Artificial turf installation praised for professional crews, clean workspace, and attention to slopes and drainage; one reviewer experienced installation gaps between sales agreement and field execution but resolved via escalation.

How it compares

  • Rated 5 against a 4.71 average across the 339 landscape design & installation businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 99
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
740
4
3
3
1
2
1
1
4

Common questions

Do you design custom features like putting greens or sports fields?
Yes. Reviewers cite putting green and soccer field projects where reps visited, consulted on layout, and modified designs for playability. One reviewer noted the specialist approach helped them avoid mistakes a general landscaper might have made.
What happens if there are issues after installation?
Response times vary. One reviewer's material sat in their yard for weeks despite multiple contacts; warranty requests require voicemail. Management does respond to formal escalations and visits in person to resolve disputes.
Can you work with retail partners like Costco?
Yes; one reviewer ordered through Costco and Southern Turf handled the project. The business states they are contractors for both Costco and Home Depot materials, though that relationship handles warranty and materials only.
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Last updated 2026-08-11