Most reviewers praise Sean's team for finishing large projects on schedule, maintaining clean sites, and delivering well-designed hardscape and irrigation work. Four older one-star reviews cite unfinished jobs, poor communication on damage claims, and plants that underperformed or died. Recent five-star reviews are uniformly positive. The gap between best and worst experiences suggests service quality has stabilized or improved in recent years.
Based on limited recent reviews, so treat this as low-confidence.
Reviewers consistently report strong lawn transformations and attentive service. One customer switched from a 25-year provider after seeing xeriscape work; another praised Francisco's crew for speed and polished presentation. A single four-star review mentioned early issues that were corrected. Prices come up as reasonable.
Elite Stone & Landscape Supply earns strong marks for their retail supply side: buyers praise knowledgeable staff (especially John), fair prices, and quick delivery of materials like flagstone, soil, and wood. However, their equipment rental business draws repeated complaints about broken or poorly-maintained machinery and dismissive handling of problems, leading renters to seek alternatives.
For three years running, families trust Grass Works to show up on time and keep lawns looking sharp week after week. Carlos, Marc, and the crews deliver clean landscaping work and fix mistakes without complaint, though ongoing maintenance packages sometimes slip on detail and communication can falter when equipment damage happens. The business excels at sod installation, tree and shrub work, and one-off cleanups. Scheduling is straightforward, estimates are written out, and most crews finish efficiently. New customers often get same-day or next-day appointments. The inconsistency lies in repeat weed control and bed cleanup rather than design or installation quality.
Last updated 2026-08-11