Do they offer same-day service?

Yes. One customer reports they came out the same day as the request to fix a broken sprinkler system. However, follow-up appointments often experience delays.

Is Merced licensed for irrigation work?

Merced states he is licensed in Texas, but he has not provided a license number despite multiple customer requests. No license information was verified.

Do they offer warranty coverage?

Merced stated a six-month warranty on at least one irrigation install, but customers report he did not honor the warranty when the system continued to leak.

NORTH PEARL LANDSCAPING

Updated 2026-08-11 · 5,937 reviewed · 461 listed · Scored from 34 Google reviews · How we rank ›

4.6(34) 73 composite score See reviews on Google ✓ Google-verified

Irrigation & Sprinkler SystemsOrganic & Eco-Friendly Lawn CareLandscape Design & InstallationTree Service & ArboristLawn Care & Maintenance

Services: Irrigation & Sprinkler Systems, Organic & Eco-Friendly Lawn Care, Landscape Design & Installation
Reviews: 34

What recent reviews say

Merced and his team deliver high-quality work when they show up: satisfied long-term clients praise their professionalism, speed, and fair prices across lawn care, tree work, and hardscaping. However, new customers and those relying on follow-up service face serious risk. Multiple reviews document repeated no-shows, weeks without response, a failed irrigation install with no warranty follow-through, and a major xeriscaping job where shortcuts (unmixed rocks, buried debris, water line damage) left the yard worse than before.

Long-term clients who book specific jobs with clear expectations stay happy. One-off callers, rental properties, and complex systems requiring post-install support encounter chronic communication gaps and incomplete fixes. The gap between five-star and one-star reviews suggests reliability depends heavily on whether you already have a relationship with Merced.

Praised for

owner and crew professional and friendly
quality work and attention to detail
fast and efficient service
fair pricing
reliable for established clients

Watch-outs

repeated no-shows and poor follow-up communication
irrigation system failures and incomplete warranty support
quality shortcuts and incomplete site cleanup
unresponsive after initial contact

skilled-crewfriendly-staffpunctualfair-pricingattention-to-detailpoor-communicationno-showleft-messwent-over-budget

Best for: Established Austin homeowners with ongoing lawn and tree maintenance who have already worked with Merced and his team.

Think twice if: You need reliable follow-up, first-time service coordination, or warranty support; repeated no-shows and communication delays are documented risks.

Strengths

Fair pricing
Fast and efficient execution for booked jobs
Long-term client loyalty and repeat work
Owner involvement (Merced oversees and estimates personally)

Worth knowing

Owner Merced personally estimates and oversees projects
Claims Texas irrigation license but has not provided license number to customers
Offers six-month warranty on irrigation work (stated to customers but not honored in documented cases)
One customer reports missing green bin after crew visit and water line damage during xeriscaping job
Long-term clients report years of repeat work with consistent quality

What reviews say by service

Lawn Care & Maintenance: Praised for grass cutting, sod laying, mulch work, and regular upkeep for long-term clients; criticized for follow-up and reliability on rental properties.
Tree Service & Arborist: Consistently praised for tree trimming and removal; described as professional and thorough.
Irrigation & Sprinkler Systems: One customer experienced system failure, leaks, uninstalled backflow prevention, and lack of warranty support; another praised same-day repair of broken system.
Hardscaping & Masonry: Walkway and fence work praised; one xeriscaping job criticized for shortcuts and incomplete cleanup that required follow-up.
Landscape Design & Installation: Front-yard refreshes and full landscape jobs praised for vision and execution; one large xeriscaping job faulted for poor material prep and water damage.

How it compares

Rated 4.6 against a 4.75 average across the 171 lawn care & maintenance businesses listed here.
Has more Google reviews than 73% of the businesses in this directory.

How we scored this

Our Rubric

Star rating 77

Review volume 67

Review recency 100

Review sentiment 50

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Do they offer same-day service?: Yes. One customer reports they came out the same day as the request to fix a broken sprinkler system. However, follow-up appointments often experience delays.
Is Merced licensed for irrigation work?: Merced states he is licensed in Texas, but he has not provided a license number despite multiple customer requests. No license information was verified.
Do they offer warranty coverage?: Merced stated a six-month warranty on at least one irrigation install, but customers report he did not honor the warranty when the system continued to leak.

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