Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Staff know bamboo inside out and stay available years after install. Owner Claudia and Amy handle consultations personally, pick the right species for each yard, and stick around to help with care questions through weather swings.
Five-star and one-star reviews split almost evenly here. Staff who do engage are knowledgeable and helpful with material selection; the showroom stays organized with solid inventory. Multiple reviewers struggled to reach the business by phone or hit closing-time confusion, which hints at operational issues beneath the surface.
Roland's crew has earned a perfect 5-star record by showing up fast, finishing cleanly, and charging fair prices. Live oak trimming, tree removal, and overgrown yard rescues are their bread and butter; they often fit rush jobs same-day and go beyond the quoted work to solve problems no extra charge. Long-term repeat customers credit their attention to detail, transparent communication from estimate through cleanup, and willingness to follow up with questions. The team works efficiently on large trees without cutting corners, hauling debris and tidying yards that weren't even their mess.
Last updated 2026-08-11