Most reviewers praise the professionalism and technical skill of IWS crews on rainwater harvesting and drainage work, with fair pricing and thorough installation. However, a recurring pattern emerges: once projects are complete or issues arise, communication breaks down, with customers reporting months of ignored emails and unreturned calls seeking help with drainage failures or installation mistakes.
Recent shift: Pattern of communication issues has persisted over several years (complaints span from 5 years ago to 2 months ago), though most recent high-star reviews (within a year) mention positive crew experiences and one long-term customer reports owner remains responsive.
One long-term customer credits Sal and his team with two sprinkler installations, sod work, and landscape rock, praising fair pricing and crew professionalism. A single safety complaint about a driver casts doubt on the company's overall standard.
Ben and his crew deliver fast, polished results with rare friction. The team talks through projects clearly, adapts to changes on the day, and prices fairly-homeowners report sod installations, stone work, and tree trimming completed on schedule and ahead of expectations. Owner Ben stays hands-on from quote to completion, with crew members Cris, Raul, and Martin handling work sites professionally. Clients praise their skill solving drainage and irrigation problems, willingness to field questions after the job ends, and flexibility when scope shifts mid-project.
Top Choice mowing crews show up on time, cut clean lines, and finish fast. Reviewers consistently praise the office for quick scheduling, text updates, and straightforward estimates-especially when other companies ghosted them. Named crew members like Mike, Alejandro, and Johnny tackle everything from basic mowing to irrigation repairs with skill and honesty, often going a second pass to get edges perfect. Prices sit fairly in line with local competitors, and the company's responsive communication (sometimes even from leadership) keeps customers coming back for years.
Last updated 2026-08-11