Design-led installation gets strong praise; Hope and Marshall earn specific mention for responsiveness. Long-term customers report excellent service and thorough crews. However, multiple reviewers cite poor follow-up on repairs, unresponsive communication despite contracts, damage from careless equipment use, and perception of high prices for secondary work like mulching.
Recent shift: One very negative review (poor communication, unpaid invoices, unresponsiveness) was edited 2 months ago; another citing rude customer service was edited without detail. Overall sentiment has held steady with no clear trend, though high-volume positive design reviews cluster in the last 12 months.
Blake delivers imaginative designs and skilled hardscape work, but payment practices are a serious concern. A subcontractor waited a year for full settlement after a power washing job, and another vendor received a bogus check before eventually getting paid only after posting a review.
All three reviews are five-star. Rosie's office communication and Rojo's crew earned consistent praise for sod installation, weed removal, path work, and ongoing maintenance. Reviewers noted speed and dependability across multiple projects.
Most customers report reliable lawn service at fair rates, with staff like Augustine and Tray earning consistent praise for professionalism and follow-through. A small number faced serious issues: damaged sprinkler lines and hibiscus plants, property damage disputes, and an unresolved refund; reviewers in those cases felt the company avoided responsibility.
Last updated 2026-08-11